What new at CMH Mazda Randburg 2018
Here are some of the new and exciting things that we have lined up for 2018
Pre-owned Cars department
Our pre-owned department is packed with young talent, vibey and full of passion. Our New manager Richard Erasmus is 27years old with 6 good years in automotive industry. He is backed up by a team that consists of Lesego Ndlovu who has been in the trade for the past 10 years and she is one of the pioneer sales executives at CMH Mazda Randburg, in addition we have a new contender Hillary Mupfayi an experience salesman previously held the position of pre-owed manager, he has a wealth of knowledge about the automotive industry. Gerry Bezuidenhout and Bee Gasebone have been part of the team for the last 2 years and make up CMH Mazda Randburg pre-owned team.
Our pre-owned department promises you service delivery, consistency and customer follow up all the time.
New Cars Department
The department is headed by Captain Byron Lobley who has been with the dealership for over 3years as new cars sales manager. His team is made up of our salesman of the year Omri Naude, Karabo Mapetla, Sam Monaheng, Trevor Binase and Tiaan Muller that have been in the motor industry for several years and together have a vast experience. From this team you can expect nothing less than the best service when purchasing your vehicle.
F & I Department
Our very experienced award-winning Patricia Gwebu will negotiate for the best deal with the banks on your behalf, efficient and experienced she has been known to do the impossible when it comes to having a finance deal done with the bank.
Service Department
In this department there is a new dedicated service adviser Theo Kallee who knows and understand the work ethics of this industry especially in-service department. Elize has re-joined the department as a workshop manager, she has a team of 3 technicians and an apprentice.
Parts Department
Our manager Robbie Bradley is the Mazda expert he will find you a part for any Mazda no matter how old. Original Mazda Parts have a life time guarantee if fitted by our workshop.
Our dealership striving to continuously improve our customer service. Anita Sumares the Dealer Principle is involved in every day to day activities of the dealership and as an open-door policy, she loves people and is never too busy to take a customer call or query.
WE WILL MAKE THE IMPOSSIBLE SERVICE EXPERIENCE POSSIBLE.
TO FIND OUT MORE CALL 011 509 7301 OR email byronl@cmh.co.za
Visit our website cmhmazdarandburg.co.za
Purchasing a new car comes with a wide range of option plans, one of those being various car care plans and these include warranty, service plan and maintenance plan. Service plans and maintenance plans have benefits and detriments. Before making any decisions on these plans, carefully weigh all the terms and possibilities. Use this information to make the best choice for you and your vehicle. These plans are sometimes complicated and intimidating. However, if you research them properly and agree on favourable terms, they can be financially beneficial in the long run. Will briefly break down the differences between these three.
Car Warranty
A car warranty is a standard feature on all new cars sold in South Africa. It provides cover for a stipulated period against manufacturing defects that cause your vehicle to fail. If the automaker agrees that the problem is indeed due to defects in components or workmanship, then the problem will be resolved at no cost to you. Be warned automotive warranties in South Africa are easily voided mostly because of the fitment of (unapproved) aftermarket parts. Many manufacturers offer an option of an extended warranty, make sure you know exactly what is part of the deal.
Service plan
A service plan focuses on specific scheduled vehicle services generally within the first few years of purchase. Car manufacturers sell service plans, and they cover the most basic of car care services with monthly payments instead of instant costs. Each service plan is slightly different but in general cover some of all of the following: fluids such as brake fluid, coolant, oil, transmission fluid and gearbox oil; all filters including oil, fuel filters, pollen and air filters; spark plugs; tyre rotations and cam belts. A service plan is a separate policy from the manufacturer’s warranty.
Maintenance plan
A maintenance plan includes all the benefits of a service plan, but also adds protection for replacement and repair of various wear and tear parts. There are many protected parts in a maintenance plan, and some of the most important include the clutch, exhaust, battery, brake pads, steering components and engine. The best part of a maintenance plan is the ease of mind that comes with it. Maintenance plans are also transferable to new buyers and it is possible to include them in monthly car payments at the time of purchasing the vehicle.
CMH is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information…”
Come zoom into CMH Mazda Randburg situated the Corner of Hill and West street, Ferndale, Randburg.
Come be welcomed by our friendly front line staff that are experienced and knowledgeable, when it comes to customer service.
Should you phone in for your booking it will take no longer that 10min, as our staff knows the correct questions to ask to ensure the vehicle will be fixed right the first time, or should you wish you make an online booking go on our website or you can email us on service51@cmh.co.za.
Once you have brought your vehicle in, you may relax with a cup of coffee, our service manager Carmel, is always present in the reception area should you have any questions. Our courtesy vehicle will drop you off at your destination and collect you once your vehicle is ready. After a long hard day at work, you will return to our dealership and feel the difference in your vehicle’s performance after your vehicle has been serviced by our qualified technicians, it will feel like you are driving a brand-new vehicle. Our wash-bay staff has had their touch on your vehicle making it shine like new.
Have peace of mind knowing that your vehicle is test driven after the service by a qualified technician or workshop manager who takes great care in delivering your vehicle in only the best condition.
As technology is getting more advanced every day, phone apps are being used as a social and business.
The CMH Mazda Randburg phone app is one of a kind that makes buying a car, booking a service or merely browsing before committing to buying a car hassle free.
It has the following features:
View vehicles:
you can view specifications of new and pre-owned vehicles that are currently in stock at a dealership as well as the price.
CMH lifestyle: If you have a CMH lifestyle policy, you can use the app to access your benefits.
Refer a friend:
If you happy with our service refer a friend. If you unhappy, talk to us, we here to make your experience of buying a car or servicing with us a good one.
Meet the team:
We are people who care about our customers and are here to provide the best possible service. Our phone numbers are on the prompt for your convenience.
Services:
No more holding for a service advisor to book your service, you can book your service on line, our friendly service advisor will then give you a call to confirm the booking
You can also look at extending your vehicle warranty. Send us an enquiry and we will contact you.
Find us:
find us, is all about all the dealership social media pages and physical address. When one clicks on the get in touch prompt it navigates to the dealership.
Win: From time to time we will run a competition that customer can enter on the app.
My profile: every app user can update the details of their vehicle, this will help the dealership with customer’s details.
For information about the app please email leadmaster51@cmh.co.za or call 011 509 7301 ask for Lorraine or Anita.
How To Download
Search for CMH Mazda Randburg in your preffered App Store, a blue icon written in black will come up, then click on download, accept the terms and conditions the download. After downloading install the app and register with an email address and password. You then need to update your profile with valid details.
MAZDA THE IMPOSSIBLE MADE POSSIBLE
Patricia Gwebu is the captain of the ship at the finance and insurance department, she is fully equipped with knowledge and enthusiasm. She is an award winner for best F & I New cars department for the year 2016 in the entire CMH group.
This department will successfully assist you with:Vehicle finance: look no further that our in-house for all your finance needs, why not try us first instead of your bank? We deal with all major bank and We will do whatever it takes to get your finance approved at the most favourable rates.
CMH lifestyle: CMH lifestyle comprises of; My road assist in case of break downs, my hijack assist in case of car hijack one is provide with a car for 48hours only if the hijack is reported within 5 hours of the incident, my armed response, my pothole assist, My legal solutions and my taxi to your destination within south Africa only. For more details contact Patricia 011 509 7301.
Accident angel: get the help you need when an accident happens, it helps with cash and hospital admission in a private hospital after a vehicle accident that worth up to R200 000
Safe and sound powered by net star: This is the vehicle tracking system that can also be monitored online.
Smash and Grab: don’t drive without it, we install only the best product on your vehicle.
Insurance: leave it to us, we can get you more than one quote.
For more information regarding the finance and insurance of vehicles contact us on the email ufia511@cmh.co.za call 011 509 7301 or pay us a visit, we are situated at corner Hill street and West Avenue Ferndale Randburg available from 08h00 – 17h00 Monday to Friday , or Saturdays from 09.00 – 13h00.
Buying a Pre-owned car from CMH Mazda Randburg is one of the best ways to ensure incredible value for money as well as exceptional motoring quality. We pride ourselves in stocking a wide range and best quality pre-owned vehicles.
Frank Rawson
Our Pre-owned vehicles are thoroughly checked to ensure quality and reliability and you can be confident you have not only bought a great vehicle but also complete peace of mind.
The department is headed by Frank Rawson who has vast experience within the automotive industry. He has spent the past 40 years in the motor industry as Dealer Principal, sales executive and now he is back as Used Car Manager.
His team comprises of:
Gerry Bezuidenhout
Gerry Bezuidenhout has been in this industry since 1982 as a parts sales executive, pre-owned vehicle sales executive and a parts sales manager and Customer relationship management.
Lesley Modisane, has been in the industry for the past decade as a sales executive with the CMH group. The multilingual Lesley is here to assist the customer in your own language. He will take you on a test drive and see that your vehicle is delivered to the customer as agreed.
Boitshoko Gasebone
Boitshoko Gasebone She started in the industry in early 2016 but her outspoken spirit helped her to settle in easily. She is a fast learner and has a passion for people, and her customers will be guaranteed to be satisfied with her service.
At CMH Mazda Randburg pre-owned cars are available on cash payment or finance. Trade-ins are welcome.
Click on the link below to view our stock:
www.cmhmazda.co.za/dealer/mazda-randburg
Our trading hours are:
Mondays to Friday from 8:00am to 5:30pm, on Saturday we opened from 8:00am to 1pm. Call 011 509 7301 to book a test drive, email us on Mazda51@cmh.co.za
For great service, great deals and excellence, visit CMH Mazda Randburg. See below a review from one of our loyal customers:
Good day CMH Mazda Randburg
It is not often that that we, in our country get to commend and praise people for hard work, dedication and simply for going the extra mile! I am pleased to be in a position to pen this mail to you in recognition of the outstanding service received from your sales and finance team the past week. My wife Sharon and I have now had the good fortune to have purchased two vehicles from your dealership and in both cases the experience has been exceptional.
Due to the excellent service from Lesego and Patricia on our first purchase 18 months ago, it was a logical decision for us to purchase a second vehicle from the dealership. At this point, I would like to thank Jaco for his friendly and helpful demeanour when helping us on our arrival in the week. He was the first to assist us but we had dealt with Lesego before and he had no hesitation calling her and doing the referral despite already helping us with a cost estimate. That is commendable and shows the spirit that Byron has in his team.
We had a problem with our insurance broker but Patricia arranged cover for us in no time and we were able to take delivery on Saturday instead of Monday. She also fought tooth and nail to get me the best deal which we are very grateful for. Thanks, must also go to Byron for the assistance in terms of the discount and the pleasant way and manner in which we were treated.
In short, what started out as a frustrating irritating morning on Saturday was transformed into a pleasant and fulfilling weekend thanks to your team. You can proudly show a prominent German manufacturer a thing or two about SERVICE.
Many thanks to all!
Kind regards
Mark Smit
Contact CMH Mazda Randburg on 011 509 7300 and visit our website http://www.cmhmazda.co.za/dealer/mazda-randburg/
Anita Sumares: Dealer Principal
Anita is the Dealer Principal for CMH Mazda Randburg. She has been in the motor industry for 22 years. Her commitment and hard work made her climb the ladder of success to DP position.
Passion, enthusiasm and willingness to teach others is her motto.
Byron Lobley: New Car Sales Manager
Byron Lobley: New Car Sales Manager
Byron Lobley is the new car sales manager at CMH Mazda Randburg. Byron comes from a production and engineering back ground but his passion for cars drove him to the Motor industry.
Selling cars is his calling.
Frank Rawson: Pre-Owned Sales Manager
Frank Rawson is the used car manager at CMH Mazda Randburg. He has been in the motor industry for the past 44 years, as a DP and Used car manager mainly within the CMH and Barloworld groups. Because of the love and passion, he has for cars, he enjoys imparting this knowledge to his sales people.
He is a motor guru.
Patricia Gwebu: F & I Manager
Patricia Gwebu has been F & I Manager for 7 years, because of her competency she recently won an award for the best F & I in new cars department within the CMH group. Amongst a few women in her position she sets a good example for woman who are making a difference within the F & I and motor industry at large.
Strives to keep customers happy.
Elize Labuschagne: Service Manager
Elize is the service manager for CMH Mazda Randburg, she started her journey within the group as a service receptionist in 2004. Her commitment and knowledge resulted in her being appointed manager. The workshop is her second home she always strives to be the best that she can be. Customers service is her priority
Welcome to CMH Mazda Randburg we are situated on the corner of Hill street and West avenue Ferndale, Randburg.
Our Dealer Principal Anita Sumares, has the pleasure of introducing CMH Mazda Randburg dealership.
New car sales
We offer sales with passion and professionalism and it is our responsibility to make you feel at home. Byron Lobley is the Captain of the ship at new cars department he has a strong team comprising of Lesego, Pearl, Laetitia and Gareth, we here to ensure that you drive out with your dream Mazda.
Preowned sales
Our preowned department sells multi-branded vehicles all in excellent condition. Frank Rawson the pre-owned manager with years of experience, together with his team Kaylin, Gerry and Boitshoko, are here to assist and deliver the best of service and quality vehicles.
Finance and Insurance
Our very capable Patricia will structure your finance deal to suit you, the customer.
Service department/parts sales
Our fully qualified technicians, one of whom has more than 30years of service with Mazda, will service your vehicle service while you waiting, and we will also service your vehicle on Saturday’s by appointment, or you can leave your vehicle and because our customers are important to us we have a courtesy vehicle that take customers to and from their destination within a 15 kilometre radius.
We have a coffee station next to the service reception for our customer to use and enjoy while they wait.
Our efficient parts sales department have parts readily available for retail.
Carpark
Our new large shaded parking area is available to you while you visit.