Blog>Blog Mazda Hatfield|In The News

Maintaining a living can be very stressful; costs are rising, petrol doesn’t stop going up, interest rates as well, and as much as you try to cut down your expenses, you just don’t seem to make any progress or keep up with everything going on around you. As a valued client we would like you to know that we’re all about putting your finances first, which is why we’ve got a solution perfectly suited for your vehicle so that you have a peace of mind when it comes to your vehicle’s well being. “At CMH Mazda Hatfield, we don’t only care for your car, but also for you – our customer.” A vehicle is a need in this age we live in so you need to have a vehicle that is well taken care of and doesn’t give you more headaches than a peace of mind. Therefore Mazda provides you with a 3-year unlimited kilometres warranty, service plan and roadside assistance for your vehicle. A warranty is specifically for your vehicle mechanical breakdown claims, whereas a service plan covers claims based on replacement of service parts such as oil, fuel filter, oil filter and air filter during your annual vehicle service. “Having your car serviced at our dealer means getting professional service at competitive prices. For your car, it means fun to drive, reliability, safety and a favourable resale value.” It is essential to ensure that the vehicle is properly, regularly and punctually serviced according to the instructions and what is recommended by the vehicle manufacturer handbook.   It is very important to take note of the following when purchasing your vehicle (New or Pre-owned); so ask your sales executive these questions to avoid any inconveniences: • Does the vehicle have a service book? • When was it last serviced? • If the vehicle was not serviced on time, what needs to happen next? • What service intervals are expected from the warranty? Please note the following isn’t normally covered in the manufacturer’s warranty: • Internal and external trim, bodywork and paint due to normal wear and tear. • All glass, tyres, wheels, wheel alignment, accessories, electrical wiring components Ask your sales executive how you can get your vehicle covered for the above at a reasonable price with CMH Mazda Hatfield. Get in contact with us: Tel: 012 001 2610 / 012 366 8700 E: leadmaster48@cmh.co.za Twitter: @MazdaHatfield Facebook: @cmhmazdahatfield Google+: CMH Mazda Hatfield

CMH Mazda Hatfield had an awesome time displaying our best-selling and latest Mazda models during The Black Friday Theme Week at The Grove Mall from the 21st to 27th of November 2017. We displayed vehicles from both new and pre-owned departments. Of course we had our best trained, enthusiastic and friendly Sale Executives the whole week to meet our potential new prospects and existing clients, to ensure that they have all the necessary information about the amazing features and functions on our vehicles have. A lot of customers visited our exhibition stand and we can proudly say that not only sales were sealed but also long lasting relationships were made out of the display and we gladly welcome our new CMH Mazda Hatfield family members with open and happy hearts. Doing mall displays for CMH Mazda Hatfield means bringing excellent services at the convenience and comfort of our valued customers; they can get it all in one place. While doing their daily shopping, they can also stop by our stand to get all the information they need at a convenient time that suits them. At CMH Mazda Hatfield we strive to give unforgettable and excellent services to our customers from the first contact they have with us; from a query about a vehicle, delivery, post-sale follow ups, and/or workshop services; our promise is to give them the best experience every step of the way. We would like to thank all the Mazda lovers who came to our stand and The Grove Mall for working closely and greatly with us to make the impossible, possible. You can still get in contact with us for any queries: Tel: 012 001 2610 / 012 366 8700 E: leadmaster48@cmh.co.za Twitter: @MazdaHatfield Facebook: @cmhmazdahatfield Google+: CMH Mazda Hatfield

CMH Mazda Hatfield staff had an awesome and fun day at ZambiBush Resort in Sinoville, Pretoria as we celebrated our end your function. Employees brought along their family members to celebrate together with us all the good achievements we had throughout the year. End year functions are really important because it is a chance to show appreciation to employees and thank them for all the hard work they have showed towards the company. Without a doubt, it is also a great chance for employees to unwind, get to mingle and get to know each other much better in a social environment. At CMH Mazda Hatfield we value families and we strongly believe that in times like this our staff family members should join us to celebrate and it is a great way to strengthen the relationship with our employees, appreciate and reward them for reaching the company’s and their department’s goals as they have totally earned it. We would like to take this moment to wish all our CMH Mazda Hatfield family a very joyful festive season filled with lots of happiness, love, peace, a whole lot of presents and all the good things that this festive season brings. May God bless your homes and protect you at all times. Have a Merry Christmas and a Happy New Year; with love from CMH Mazda Hatfield. Share with us your festive season moments on all our social media platforms, we would love to be part of it.

“A change is as good as a holiday” they say, well as you all know, the new BT-50 facelift was launched 1st of March 2017. All our Sales staff members was invited to the Mazda BT-50 Product Experience Event, held by Mazda Southern Africa, so that they can introduce, fill us in on all the specifications, prices and for us to experience the BT-50 first-hand, which we certainly did. The event was held at Amazingwe Lodge (Conference Centre and Spa) in Hartbeestpoort from 13 – 17 February 2017. This was not your ordinary “product training’ experience, Mazda SA really went all-out: When we arrived we were welcomed with some coffee and breakfast snacks to fuel us for the day. We also got a Mazda cooler bag and inside was water and all sorts of sweeties, like energy bars etc. for us to keep our energy levels up (which only made sense closer to the end of the day, when we were EXHAUSTED). We were briefed on what our agenda was for the day and to our surprise, it was one big adventure from start to finish. And so it begins. We were split up in groups and each group was assigned to a Mazda BT-50 and inside was instructions, a map, facepaint and a buff for each team member. That’s when we knew things is about to get interesting. We read the instructions and followed the map to our first stop which was Zip-lining. Before we could continue, each team had to paint their faces, think of a team name as well as a team “war-cry” (we experienced quite some funny war-cries). One Team member had to do the Zip-lining, while the rest of the team had to jump in the Mazda BT-50 and drive to the end point of the Zip-lining, but there was a catch! The rest of the team had to collect 5 small boxes in the bushes, on our way to the end point and in those boxes were puzzle pieces. The one doing the Zip-lining also had to collect puzzle pieces on his way through the Zip-lining course. After the first adventure, our second stop was back to where we started. That’s when we had a quick session where they explained the changes of the Mazda BT-50 and what models and derivatives will be available. Then it was our favourite part of the day – LUNCH TIME! The buffet was incredible and the desert even more ravishing. After indulging too much, it was time for adventure number 3 – THE 4X4 TRACK. The coolest and funniest part of the day. It is really amazing what the BT-50 can do on that track and still you feel as comfortable as driving a normal car. After being in the sun most of the day we were off to our 4th and final adventure, Paddle Power. Our maps took us just outside Amazingwe Lodge to a hidden place called “Paddle Power”. Two of your team members had to do a “crossbow target shooting” event and the other two members had to canoe across a river, one blindfolded. Well needless to say, it was great fun and you can just imagine how that went down. It felt like our day ended so quickly, but don’t make a mistake, even our tired was tired. Mazda SA went all out with this event and made us experience the BT-50 for ourselves, what better way to sell a car if you know exactly what it can do. We at CMH Mazda Hatfield would also like to take this opportunity to thank Mazda SA for the incredible BT-50 Product Experience Event. It was truly an awesome day. If you would like to experience the BT-50 for yourself, please go to our Dealer Page and “Book a Test-drive” so we can get in contact with you and get you “the” dream bakkie to have. *Images from Mazda SA

CMH Mazda Hatfield Finance & Insurance (F&I) department is a bridge between you, our valuable clients and the dealership. This comes as an advantage as clients get a smooth and convenient process when they are applying for vehicle finance. Instead of the client going to the bank and stand in long queues to do applications, our Finance & Insurance Managers; Alicia Bardnard and Zandile Sibiya, take off the load by doing it for them in a much quicker and professional manner. Our F&I Managers pride themselves in assisting and offering clients the most efficient service and value-adding products that best meet their requirements and needs. At CMH Mazda Hatfield we believe every client is different and wants different things, thus our highly trained and qualified F&I Managers will offer you the best finance deal tailored just for you.   By downloading our dealer App; CMH Mazda Hatfield, you gain access to the CMH Lifestyle Policy which offers clients 8 options of which they can choose 3 options from the 8 that best suits his/her needs. The CMH Lifestyle services range from ‘Hijack Assist’ to ‘Armed Response’ for your home security. You can find the App on Apple Store and Google Play. All our vehicles are fitted with Altech Netstar tracking device with total vehicle theft protection through your Smartphone. You get all these products and services under one roof with our dedicated F&I Managers. We can guarantee you that you will have all the facts and full information you need to know; may it be about insurance, extended warranties, policies etc, we will give you the right answers in order for you to make a sound decision. Visit CMH Mazda Hatfield where we pride ourselves in giving clients the best finance products and services to give you more value for your money and peace of mind. Get in contact with us: Tel: 012 001 2610 / 012 366 8700 E: leadmaster48@cmh.co.za Twitter: @MazdaHatfield Facebook: @cmhmazdahatfield Google+: CMH Mazda Hatfield  

Success is not hoped for but earned; to be successful you need the strength, the right attitude, self-discipline and the ability to prioritize your goals. One has to commit to their fullest potential by putting in the hard work and dedication into becoming the best they can become in what they want to achieve. Working hard and committing to what you do is significant. And being recognized and appreciated for the effort you put in your work absolutely increases morale. We took a moment to sit and talk with our top sales executives for the month of August; Corinne de Winnaar for the New Vehicle Department and Edward Magane for the Pre-owned Vehicle Department and here is what they had to say to the questions asked. Let’s get to know them a bit more: How many years do you have in the sales industry? Corinne: I have been in the “Motor Industry” for 5 years, but selling cars for 2 years now. Edward: I have been in the sales industry for 7 years What is your work philosophy? Corinne: The harder you work and the more you put in, the better your results at the end. Edward: Stay hungry How do you open a new relationship with a prospective client and/or create a new opportunity? Corinne: First impressions plays a BIG role, so I usually smile very big, greet them properly and then sometimes throw in a joke to make them laugh and feel a bit more comfortable. Edward: By first trying to know the customer’s expectations. Tell us about a recent sale you lost, what happened and what did you learn from it? Corinne: I had a vehicle in stock that met the customer’s expectations and she was also happy with the instalment, but she then told me to stop everything, because she fell in love with another vehicle. What did I learn? Don’t let them leave the dealership. Edward: I was constantly pushing the client to take the deal and he did not want to be rushed into make a decision so he stopped taking my calls or responding to my emails. I learnt that not every client is the same. What have you done/are you doing to make yourself a better sales executive? Corinne: I like to learn from my fellow sales colleagues, asking questions, paying attention to what and how they do things. Paying attention is key! Edward: Try to learn new things at all times. What is the biggest mistake you’ve made when coming to closing a deal? Corinne: It was one of my first Diplomatic deals, so the moment was very big for me and then I put in the discount but forgot to “de-VAT” it. The clients accepted the deal and I sold the vehicle at a loss. Blond much (She laughs). Edward: Rushing to close deals, it puts pressure on me and my clients as well so sometimes the deals end up not happening. What makes you passionate about selling? Corinne: I am a HUGE people`s person. I absolutely love people, working with them and building relationships. (It’s not what you know, it’s who you know) so for me to meet new and different people EVERYDAY is fun, challenging and it keeps things interesting. Edward: Every sale is a new experience, you meet different clients and they want things to be done their own way. Although it is challenging, you get to learn and adapt. How is your relationship with your customers? Corinne: I try to keep a good relationship with my customers, especially afterwards. As you get to know your clients, you know with whom you can joke with and with whom you need to stay completely professional. I try to go out of my way to give them good service, even after the sale (so that they have an awesome experience and memory of “When I bought my car…”, and of course, want to come back when it’s time for a new vehicle again) Edward: Differs from one customer to another, but I always make sure that my customers remember my name when they leave the dealership. How is your relationship with your team? Corinne: I have THE BEST team ever! We see ourselves as a family. We pray together in the mornings, we hardly ever fight, we don’t steal each other’s deals, we help with each other`s deliveries (should something come up) and we always try to help each other out whether it’s a favour at work or personal. Edward: I feel we don’t interact a lot since we are still a new team, but we talk and pick on each other’s brains. You’ve been titled salesperson of the month, how does that make you feel? Corinne: It makes me feel good and motivated, naturally, and that my hard work paid off. I always try to stay humble, because I would not have been able to do it by myself and through my own doings – Glory to God alone (which is also our team`s motto) Being the best for one month is great, but staying there is the hard part and what I strive for. Edward: It is encouraging; you aim higher and work hard to keep yourself at the top. As the saying goes “Hard Work Forever Pays”; striving to do and be better at what you do every day should be a priority. As our dealer principal always says; the only person stopping you to reach your goals is yourself. Get in contact with us: Tel: 012 001 2610 / 012 366 8700 E: leadmaster48@cmh.co.za Twitter: @MazdaHatfield Facebook: @cmhmazdahatfield Google+: CMH Mazda Hatfield

We are proud to announce our new bigger and better “New Vehicle Department Showroom”. We were used to being described as the “small dealership” behind this and next to that. Now we are literally on the corner of a big interchange (Jan Shoba and Burnett streets) out in the open, in your faces where everybody can see us, just the way we like it. After long negotiations, consideration and planning, we finally got the confirmation that the new showroom were to become ours and we could start with all the new renovations, for there were a lot to be done before moving over. On the 1st of December 2016 we had our grand opening with more than 20 new Mazda vehicles on the floor (where we were only used to 8 cars on the floor), 6 Salesmen, a Sales Manager, a Stock Controller, an F&I Manager and a Kids Play Station all in one showroom – What a blessing! We could not be any happier. The “old” building still consists of the Used Car Department (just bigger now), Parts Department and Service Center and all is functioning as normal. Feel free to come and have a coffee with us (our coffee is the best) if you want to buy a new Mazda or even just to come and browse through our new showroom anytime you are in the area (especially when you have nothing to do on a Saturday). Take a look at our before and after pictures: 

Working Hard On The New Showroom Floor

Our Beautiful state-of-the-art CMH Mazda Hatfield Showroom

Looking forward to seeing you soon.

We would like to congratulate Mrs Hannahli van den Berg on her 15 years (it`s actually 18 years) of distinguished service to CMH. We like to think that she is part of the asset list, but no number has been issued to her yet. We at Mazda Hatfield had the privilege to be working with Hannahli since December 2013 up until today. Is she planning on leaving any time soon?  Is she planning on leaving any time soon? “I’m very happy at CMH and I know how they operate and this is like my family! Why would I leave?” Lets get to know Hannahli a bit better:

Let’s get to know Hannahli a bit better:

What makes you stay at CMH? Once a CMH baby, always a CMH baby. It gets into your blood. “Better the devil you know than the devil you don’t”. What is it you specifically do here at CMH Mazda Hatfield? Debtors and Creditors Clerk What haven’t you done yet in a dealership? I’ve been in all Departments. Started at the Switch board, then went to parts dept. doing admin and selling parts to the Workshop. I Was a Service Advisor, Warranty Clerk, sold New cars and I was an Assistant Accountant. I also Invoice vehicles at times, when our Invoicing Clerk is not at work. Thus, I believe all that is left is being a Manager and Dealer Principle Hahahaha Does this award actually mean something to you? Yes of course. It shows me that in this very large group/firm the people isn’t just a number and gets recognised for their service and achievements. How do you keep yourself motivated? There is always something to learn every day. I love the people I work with and the atmosphere of this branch, is a BIG bonus. I’m also furthering my career by studying – I am busy with a diploma in Accounting. This gets me excited and keeps me motivated. I am all for “Personal growth” and “Career Growth”.   What is your most favourite memory with CMH, whether it was at work or at a function? There are actually so many: When I was working at CMH Steyn’s Auto, we were on the first floor. The Parts Department’s roof was outside the window, so I would climb out the window and go to Gloria and Annemarie’s (colleagues) window and scare the living daylights out of them. At one Christmas party Marlene and I taught Ray Nethercott and Vernon Beck, how to use spoons as musical instruments. Give us an interesting fact about you, that none of your colleagues know? This is a difficult one. I am usually the one that talks too much, so I think everyone that knows me will tell you I am what I am and at times, too straight forward. I don’t think anyone at Mazda knew I’ve sang before, but the people at Steyn’s will remember that I love singing and music. Favourite food and colour? Sushi, Sushi and Sushi. I love bright colours yellow, red etc. What do you most enjoy about life, like your hobbies? I love to socialize and mingle and I love being around people that enjoys life with me. My family, husband and daughter, are my everything, thus one of my hobbies is making sure that they are happy. Well there you have it, getting to know a little of, as we like to call her – “Antie Hannah”. Knowing her in person is a real joy. She always finds a way to make things positive and its highly unlikely that you will hear a negative thing coming out of her mouth. Just don’t give her a fright in the hallways of the dealership. That gets very interesting and enjoyable, nudge nudge – wink wink. Once again, congratulations and thank you, Hannahli. From your family here at CMH Mazda Hatfield. “Making Mazda Memories”