So, you’re in the process of buying a new car. Naturally, this shiny new vehicle comes with a manufacturer’s warranty. But, does the purchase price also include a service or maintenance plan?
These are basic questions you’d no doubt be sure to enquire about before signing on the sometimes-dreaded dotted line.
Make sure you have a deeper understanding of the differences between the various plans and contracts long before something goes bang.
What Is a Car Warranty?
A car warranty is, typically, a standard feature on new cars sold in South Africa. It provides cover against manufacturing defects that cause your vehicle to fail. If the automaker agrees that the problem is indeed due to defects in components or workmanship, then the problem will be resolved at no cost to you.
What Is An Extended Motor Warranty?
Many manufacturers also offer the option of an extended warranty. The same logic applies here. Make sure you know exactly what is and isn’t part of the deal.
A motor warranty is designed to help car owners when their car unexpectedly breaks down and needs urgent and costly repairs. Most insurance companies also conveniently offer 24/7 roadside assistance so you are never left stranded.
Be warned, automotive warranties in South Africa are easily voided. Most commonly through the fitment of (unapproved) aftermarket parts.
Consider an extended motor warranty if;
Car is a non-commercial passenger car
Warranty has expired
Car is less than 10 years old
Distance travelled is less than 200 000 km (depending on your provider)
Car is not used for commercial purposes or racing
What Is a Service Plan?
Many new vehicles sold in South Africa come standard with service plans. Although, a fair number of the most basic entry-level options do not. They are, however, often available at an additional cost.
A service plan covers all of the costs associated with the vehicle’s scheduled services, as per the owner’s manual, at an approved dealership. This includes parts, consumables, and labour, as well as the likes of oil, various filters, and spark plugs.
It’s important to note that the replacement of wear-and-tear items (also known as “friction components”) – such as brake pads, clutches, tyres, and wiper blades – are not covered by a service plan.